Your questions, answered.

An audio guestbook is a modern twist on the traditional guestbook. Instead of writing messages, your guests leave short voice recordings on a dedicated phone. These messages capture laughter, stories and heartfelt memories, creating a lasting keepsake you can replay and treasure forever.

Guests simply pick up the phone and leave a voicemail. We provide signage with prompts and, at larger brand or corporate events, a staff member on site to guide guests.

After the event, all voicemails are compiled and delivered digitally, ready for you to replay, share or use for content.

Yes! Extra phones can be added for £150 each, so more guests can take part without queues.

A separate damage deposit (£50 for weddings and private events, £75 for brand activations) covers accidental loss or damage to the equipment. It is collected with your booking deposit and fully refunded within 7 days of the equipment being returned safely.

Minor wear and tear is expected and won’t affect your damage deposit. For accidental damage or loss, repair or replacement costs are deducted from the deposit, with an itemised invoice if costs exceed the deposit.

If you cancel more than 14 days before the event, your booking deposit is non-refundable but your damage deposit will be returned. The booking deposit secures your date and covers the time and work that goes into preparing for your booking. Cancellations within 14 days may be subject to additional terms (see your contract).